DRAFT: This module has unpublished changes.
Define Your Goals
What are the areas in which you define goals?
- Customer satisfaction
- Profit
- Quality and uniqueness of the product
- Variety of products offered
For each area, list your specific goals:
- Customer satisfaction – A vast majority, if not all, of customers visiting this website can find exactly what they need and are satisfied with their order upon receiving it.
- Profit – In order to keep the company stable, it needs to sell enough products to maintain a comfortable financial status.
- Quality and uniqueness of the product – The products being sold must be valued at and reflect their price, as well as being innovative, unique, and desirable to customers.
- Variety of products offered – In order to appeal to a wide range of potential customers, there must be a wide range of products available to be chosen from on the website.
What are the target dates for your goals?
- Monthly – Keep records of statistics
List the values for each of your long term and short-term goals:
- Customer satisfaction – Maintain a negative feedback level at 10% or less
- Profit – At least $20,000 in the first year
- Product Quality/Uniqueness – Keep loss and damage at 5% or less
- Variety of Products Offered – Maintain sales for all products to allow continuation of selling each type
DRAFT: This module has unpublished changes.
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