DRAFT: This module has unpublished changes.

Define Your Goals

 

What are the areas in which you define goals?

 

  • Customer satisfaction
  • Profit
  • Quality and uniqueness of the product
  • Variety of products offered

For each area, list your specific goals:

 

  • Customer satisfaction – A vast majority, if not all, of customers visiting this website can find exactly what they need and are satisfied with their order upon receiving it.
  • Profit – In order to keep the company stable, it needs to sell enough products to maintain a comfortable financial status.
  • Quality and uniqueness of the product – The products being sold must be valued at and reflect their price, as well as being innovative, unique, and desirable to customers.
  • Variety of products offered – In order to appeal to a wide range of potential customers, there must be a wide range of products available to be chosen from on the website.

 What are the target dates for your goals?

 

  • Monthly – Keep records of statistics

 

List the values for each of your long term and short-term goals:

 

  • Customer satisfaction – Maintain a negative feedback level at 10% or less
  • Profit – At least $20,000 in the first year
  • Product Quality/Uniqueness – Keep loss and damage at 5% or less
  • Variety of Products Offered – Maintain sales for all products to allow continuation of selling each type
DRAFT: This module has unpublished changes.